What we keep
- Your account: email address, name, and a password hash if you set a password (or the sign-in provider you used).
- Your licences and orders: the domain you license, what you bought, when, and the payment reference. Stripe processes payments; we never see or store your card.
- Update check-ins: when your forum checks for updates it sends its licence key, domain, Murof version and a random install ID. That's how we deliver updates and show your installs on your account page.
- Support tickets you open, and their replies.
- Community forum: if you join the Murof community, what you post there, like any forum.
What we don't do
- No third-party trackers, ad networks or analytics on this site.
- We never see your forum's data or your members. It stays on your server.
- We never sell or rent personal data.
- Your licence key contains no email address or name.
How we use it
To sell and deliver licences and themes, send receipts and keys, deliver updates, answer support, prevent fraud and key sharing, and meet legal and tax obligations. We email you about your licence and important product news; nothing else without your consent.
How long we keep it
Orders and invoices are kept as long as tax law requires. Update check-ins are kept for 12 months. You can delete your account at any time from support; orders we must keep for tax are kept but no longer linked to a login.
Your rights
You can ask for a copy of your data, to correct it or to delete it, by opening a support ticket or emailing us. Where privacy laws such as the GDPR or CCPA apply, you also have the rights they give you, including complaining to your local regulator.
Last updated Nov 11, 2026