Questions, answered
Buying, licences, hosting and switching. Can't find it here? Ask support or the community.
Buying
What does Murof cost?
$299 once for Murof Complete, which includes 12 months of updates and support. After that, updates are $79 a year, only if you want them. For the first 90 days after launch it's $249.
Is there a monthly fee or a cut of my income?
No. There's no subscription and we never take a share of what your members pay you.
Are there paid plugins?
No. Every feature is built into Murof or comes as a free official plugin, including features we ship later. The store sells optional themes, and many of those are free too.
What does a theme from the store include?
A one-time purchase for one forum licence, kept for life. Theme updates come with your yearly renewal, like Murof's own.
Do you offer refunds?
Yes. Ask within 14 days of buying a licence, renewal or theme and you get your money back; the licence or theme is revoked.
Can I pay monthly?
No. Murof is a one-time purchase with an optional yearly renewal. There are no subscriptions and no hosted plans to upsell.
Is there a free version or a trial?
No. Murof is paid software: one licence, every feature. If it isn't right for you, ask within 14 days and you get your money back. Installing needs a valid licence key.
Licence
What happens when my 12 months end?
Your forum keeps working exactly as it is, forever. New versions and support stop, and security fixes continue for 90 more days. Renew whenever you like.
Can I run a test or staging copy?
Yes. Localhost, private network addresses and *.test or *.local hosts are always covered, so staging needs no second licence.
Can I move to a new domain?
Yes, from your account page, up to 3 times a year. Your forum picks up its new key by itself.
Can I run two forums?
Each production forum needs its own licence, with any themes bought for it.
Can I install third-party plugins or modify Murof?
No. Murof only runs code we sign, and the licence terms don't allow third-party plugins or modified files. You can restyle anything with custom CSS, your logo and colours in Admin › Appearance.
Hosting and setup
What server do I need?
Any Linux VPS that runs Docker, with 1 GB of RAM or more. Murof itself used about 160 MB at full load on a 10-million-post forum in our tests.
Does it work on shared PHP hosting?
No. Murof is a single Python app with its database built in, so it needs a VPS or any Docker host. That's what makes it fast and maintenance free.
Do I need MySQL, Redis or Elasticsearch?
No. The database and full-text search are built in. Back up one folder and you've backed up your whole forum.
Features
Is every feature really included?
Yes. Threaded replies, reactions, prefixes and tags, Solved answers, polls, the shoutbox, badges, Discord sign-in, role sync and the two-way bridge, supporter plans, the importer, the API and more ship in Murof itself. Our ten official plugins, from Events, Showcase and Downloads to Clans & LFG, Server Status and Quest, are free with every licence.
Who is Murof for?
Any community: hobby clubs, product and support forums, creators and their fans, local groups and gaming communities. Add the free official plugins that fit yours.
Does Murof work with Discord?
Deeply. Members sign in with Discord, roles sync both ways with forum groups and supporter plans, a two-way bridge links forums to Discord forum channels, and you can import a Discord server's history.
What is Quest?
A free official plugin that turns your forum into an RPG. Posting earns XP and gold, levels show on every post, gold buys gear, and members duel and climb leaderboards. Owners tune every number.
Can I switch features off?
Yes, the optional ones. Admin › Features has a switch for each module, such as the shoutbox, reactions, polls, tags and Solved, supporter plans, Discord bridge and role sync, the API and install-as-an-app. Off costs nothing and keeps the data. The core forum has no switch.
Where do I suggest a feature for Murof?
Post it in Feedback & Ideas on the community forum. The team reads every thread, and the plan is on the roadmap page.
Does it do events?
Yes, with the free Events plugin: a calendar with RSVPs and reminders, plus contests and jams with secret themes, submissions, voting and ranked results. New public events can post to your Discord.
Can members install it like an app?
Yes. Murof is an installable web app with its own icon and offline page, on phones and desktops.
Who makes plugins for Murof?
Only we do, and they're free with your licence rather than sold. That keeps every forum secure and every update safe.
Switching
Which forums can I import from?
vBulletin 3, 4, 5 and 6, XenForo 1.5 and 2.x, phpBB 3.x and MyBB 1.8, plus a Discord server's channel history (from a DiscordChatExporter export).
Do members keep their passwords?
Yes. Members sign in with their old password and it's upgraded quietly to a modern hash.
Will my search rankings survive?
Old thread, forum and member links redirect to their new pages, so links and rankings carry over.
How long does an import take?
It runs in resumable batches with a progress bar, so you can close the tab. Most forums finish in an afternoon.